Service • Maintenance

Stay secure.
Stay current.

Get clarity on the right maintenance cadence so your site stays secure, current, and conversion-ready without becoming a drain.

Web Design
Web Development
SEO
Maintenance
Hosting
Google Ads
API Integrations
UK-first studio
1-3 week builds
Reply in 1 day
Web Design
Web Development
SEO
Maintenance
Hosting
Google Ads
API Integrations
UK-first studio
1-3 week builds
Reply in 1 day

Our approach

Organised and useful.
Not just keeping problems hidden.

Three things that make the way we handle maintenance different from a basic support contract.

01 · Priorities

Priorities are visible.

Updates and fixes are judged by business impact, site stability, and what keeps the user journey stronger, not by whoever asked most recently or most loudly.

Impact-first · always explained
02 · Compounding

Small improvements keep compounding.

Regular polish keeps the site current and improving instead of slowly drifting until it needs an expensive full rebuild to catch up.

Steady care beats a big rebuild
03 · Flexibility

Support can stay lean.

The plan should match the real pace of change, not lock you into a heavy retainer when what the site needs is light and predictable upkeep.

Right size · not maximum size

What's included

A site that keeps improving.
Quietly, consistently, properly.

Choose a maintenance plan or keep it light with ad-hoc work, either way, the site stays sharp without becoming a drain on your time.

01 · Upkeep

Updates & fixes.

Small changes, bug fixes, content updates, and polishing as your needs evolve, handled without you needing to brief a new project every time.

Monthly Ad-hoc Bug fixes Content updates
Changelog · March 2026
This month 4 done · 2 queued
Fix contact form redirect Bug fix
Mon
Update service page copy Content
Tue
Mobile nav spacing fix UX polish
Wed
Hero CTA button update Improvement
Now
Speed optimisation pass Performance
Fri
Team page photo update Content
Fri
02 · Stability

Monitoring.

Uptime checks and quick response if something breaks, so the first time you find out about a problem is not when a customer tells you.

Uptime Alerts Response time Fast response
Uptime · monitor
All systems operational
99.9%
Response time · 30 days avg 187ms
Recent alerts
Slow response detected Mar 8 · resolved 4m
SSL renewed automatically Mar 1
Uptime check passed Feb 28
03 · Iteration

Ongoing improvements.

Iterating on pages, copy, and UX to increase conversion over time, the compounding benefit of steady care versus waiting for a costly full rebuild.

Conversion UX polish Page iteration Compounding
UX diff · hero section
Before After
CTA click rate +18%
Bounce rate -9%
Iteration history
v1 Jan
v2 Feb
v3 Mar · now
v4 Apr

Who it's for

When you want the site handled —
quietly, consistently, properly.

Maintenance works best when the goal is clear: remove the site from your plate entirely. Here are the three situations where it's most commonly the right call.

Busy teams

Focus on the business.
Not the site.

You'd rather concentrate on running the business than chasing small site issues — fixes, updates, and polishing handled without you having to manage it.

Handled · off your plate
Reliable Hands-off Monthly
Campaigns

Pages updated.
Campaigns kept live.

Landing page updates, messaging iteration, and small UX refinements while campaigns are running — without briefing a separate project each time.

Iterate while live
Landing pages Iteration Ad-hoc
Growing sites

Steady cadence.
Always current.

A regular rhythm of improvements and technical housekeeping keeps the site current as the business grows — without waiting for problems to force a rebuild.

Compounds over time
Upkeep Optimise Compounding

Typical fit

Common situations
we can take off your plate.

These are the usual reasons a business moves from reactive fixes to a deliberate maintenance setup. Select the one that sounds most like yours.

Fix requests, content changes, and small improvements keep landing on your plate at unpredictable intervals, not big enough to justify a proper project, but frequent enough to be a real drain on time and focus.

Our approach
Monthly plan absorbs updates, fixes, and minor improvements before they pile up
Requests go into a backlog, prioritised by impact, not arrival order
Monthly summary shows what shipped and what's queued, no chasing for updates
Off your plate · predictable cost
Monthly plan scope
Updates + fixes
Content changes
Monthly summary
Uptime monitoring
+Hosting bundle+£25/mo

Campaigns are live but the landing page needs updating, headline tests, CTA changes, copy refinements, or layout tweaks that cannot wait for a new build or a long briefing process.

Our approach
A cadence for page updates and messaging improvements while campaigns run
Small UX refinements based on what the data says, not guesswork
Ad-hoc or monthly, matched to the pace of your campaign cycle
Pages improving while campaigns run
Campaign scope
Page iteration
Copy + CTA updates
UX refinements
+Ad-hoc optionQuoted
+New pagesAdd-on

The site is live but nobody is watching it. Plugin updates are overdue, SSL needs renewing, performance has drifted, and the only time anything gets fixed is when something breaks at the wrong moment.

Our approach
Keep the site current, secure, and less likely to break unexpectedly
Uptime monitoring so problems get caught before customers notice them
Regular housekeeping removes the slow build-up that leads to expensive rebuilds
Stable · secure · no nasty surprises
Housekeeping scope
Uptime monitoring
Security basics
Performance checks
Technical upkeep
++ Hosting bundle£100/mo

Process

A calm maintenance loop.
Simple intake, predictable cadence.

Four steps, clear prioritisation, and a backlog you can see so work does not fall into a black hole and you always know what's happening.

01 · Start

Baseline audit

Quick review of performance, accessibility, and common issues, a clean starting point before the monthly loop begins.

Performance A11y Issues flagged
02
02 · Queue

Backlog

Requests gathered and prioritised by business impact, conversions, UX, and stability, not in the order they arrive.

Impact-first Organised Visible
03
03 · Deliver

Updates

Monthly or ad-hoc improvements, fixes, and content changes, handled and documented clearly as they complete.

Monthly Ad-hoc Documented
04
04 · Report

Review

Short update on what shipped and what's next, then the loop starts again cleanly for the following month.

What shipped What's next → repeat
Repeats monthly
How the backlog is organised
Task backlog · March 2026 6 items
In progress
Hero CTA button update Conversion
High priority
Fix broken contact form Bug
Mobile nav overlap fix UX
This month
Services page copy update Content
Speed optimisation pass Perf
Queued
Team page photo refresh Content
Backlog is always visible You can see what's queued and why it's in that order
Nothing falls into a black hole Every request gets logged, acknowledged, and scheduled
Plan scales with the site Cadence adjusted up or down as the pace of change evolves
Monthly rolling · cancel anytime · no lock-in

Typical investment

Clear monthly pricing.
Most clients bundle with hosting.

A maintenance retainer that matches the real pace of change, with scope confirmed after a quick site review and the right cadence agreed up front.

Maintenance · Monthly rolling Ongoing maintenance
Monthly rolling
Maintenance only
£ 75 /mo
Updates, fixes + upkeep
+ Hosting bundle
£ 100 /mo
Hosting + maintenance fully managed
Most clients bundle both. Hosting + maintenance under one monthly plan keeps uptime, updates, fixes, and support in one place.
Included each month
Updates & fixes Small changes, bug fixes, and content updates handled within the month.
Uptime monitoring Basic checks and quick response if something breaks or starts slowing down.
Iterative improvements UX, copy, and conversion refinements based on what matters most right now.
Monthly summary What shipped, what's queued, and what's next, without any black box feeling.
Cadence options
Monthly rolling £75/mo
Ad-hoc Quoted
New pages Add-on
Get maintenance quote Book a call to discuss cadence Under 2 min · No obligation · Reply within 1 business day
Before starting
Baseline audit first Quick review of performance, stability, and any immediate issues before ongoing work begins.
Scope matched to real pace The plan should fit how often the site changes, not force a heavier retainer than you need.
New pages quoted separately Larger additions outside the monthly scope are handled as add-ons with scope confirmed first.
What to expect
Organised, not reactive Work is prioritised by impact and site health, not simply tackled in the order it arrives.
Clear monthly summary You always know what was done, what remains queued, and what should come next.
Can scale up or down Cadence can be adjusted as the site grows, stabilises, or needs extra input during busier periods.

FAQ

How maintenance typically works.

What’s included each month?
Updates, fixes, small improvements, and keeping the site stable. Scope is agreed per plan.
How quickly do you respond?
We’ll set expectations based on plan. Critical issues are prioritised first.
Can I request new pages?
Yes — either as part of a monthly plan or as a quoted add-on.
Do you handle security?
We handle the basics and recommend the right level based on your stack and risk profile.

Next steps

Get clarity
before you decide.

Send a fast, no-obligation quote request and we'll confirm scope, likely cost, and the best next step — within one business day.

Under 2 minutes No obligation Reply within 1 business day No sales pressure
1–3 week builds
Fast follow-up
UK-based studio
Hosting + support
From £395